Lead Enterprise Software Engineer - DevOps

We are seeking a talented, collaborative, high-energy engineering professional with extensive technical expertise and a passion for automating infrastructure and deployment processes to help build, test, and release the next generation of our cloud-based AI-enabled Expert Solutions as part of the LR AppOps Service Operations & Delivery Team. The Team provides the DevOps and SRE services which are critical to Wolters Kluwer and our Expert Solutions in the Legal & Regulatory division. As a Lead DevOps Engineer, you will be responsible for leading the design and implementation of the infrastructure and deployment pipelines for our applications, as well as maintaining and improving reliability of our existing systems. You will work alongside the Wolters Kluwer Product Teams to successfully implementing and bring any learnings through continuous improvements. You will work closely with the Application Development Teams to ensure that our services and solutions are delivered efficiently and with the highest level of quality. In addition, you will be responsible for mentoring a team of DevOps engineers, fostering a culture of collaboration with continuous improvement and learning.

Essential Duties And Responsibilities

• Design, implement, and automate cloud infrastructure across Azure and AWS using Infrastructure as Code (Terraform, Ansible), enabling scalable, secure, and repeatable environments
• Drive and scale the adoption of AI capabilities across the portfolio, enabling Teams to leverage AI-powered services to improve productivity, operational efficiency, and service reliability, while ensuring alignment with enterprise security, data protection, and governance standards
• Lead the adoption of DevSecOps and Infrastructure as Code practices across Service Operations, Delivery, and the wider organisation
• Drive the design and evolution of containerised and serverless architectures (AKS, EKS, Docker, Azure Functions)
• Define, build, and maintain CI/CD pipelines to improve deployment frequency, reliability, and lead time
• Implement observability standards, including SLIs/SLOs, monitoring, logging, and alerting to ensure proactive issue detection and reduced MTTR
• Apply SRE principles to improve resilience, scalability, and reduce operational TOILs
• Ensure solutions align with enterprise DevOps, security, and compliance standards
• Embed security-by-design across the SDLC, including vulnerability management and secure configuration practices
• Mentor and lead DevOps engineers, fostering a high-performing and learning-oriented culture
• Act as a technical authority, contributing to architecture decisions and engineering standards
• Enable platform capabilities and reusable automation patterns to support scalable delivery across Teams
• Lead incident resolution, root cause analysis, and continuous improvement initiatives
• Drive continuous improvement by identifying engineering inefficiencies and proposing modernisation strategies

Job Qualifications

• Hold at least two Azure &/or AWS Certifications
• Education :Bachelor's in Engineering or Master's degree in Computer Science
• Required Experience :10+ years (or equivalent senior experience) in DevOps, SRE, Release Engineering, or Software Engineering, with exposure to production‑critical systems
• Strong hands‑on experience with cloud platforms (Azure and/or AWS), including designing and operating scalable and secure solutions
• Proven experience in maintaining and deploying highly available, fault‑tolerant cloud‑native systems at scale using Infrastructure as Code automation, particularly Terraform (preferred) or CloudFormation
• Experience using AI‑assisted tools (e.g. GitHub Copilot, ChatGPT, or similar) to improve productivity
• Experience automating operational tasks using AI‑assisted scripting or intelligent automation approaches
• Familiarity with prompt engineering and AI usage patterns in engineering workflows
• Solid experience building and managing CI/CD pipelines, using tools such as Azure DevOps, Jenkins, GitHub
• Experience building or operating AI‑enabled pipelines (e.g. integrating ML/AI services into CI/CD workflows)
• Strong scripting/automation skills using Python, Bash or PowerShell
• Experience working in both Linux and Windows environments, including troubleshooting and automation
• Solid Experience with Kubernetes (AKS/EKS) and containerised environments
• Experience with observability practices, including Monitoring, Logging, Alerting (e.g. Datadog, Prometheus, Grafana, CloudWatch)
• Practical application of SRE principles, including Incident Management, Reliability and Resilience, Toil Reduction
• Experience applying DORA metrics to improve delivery performances
• Familiarity with enterprise tooling ecosystem (e.g. ServiceNow)
• Proven ability to lead or mentor engineers and work across multiple Teams
• Strong communication skills, with the ability to explain complex technical topics to non‑technical stakeholders
• Strong attention to details with excellent problem‑solving skills
• Experience driving DevOps transformation initiatives or cultural change

Preferred Experience

• Experience with configuration management tools (Ansible, Puppet, Chef)
• Experience with serverless architectures (Azure Functions, AWS Lambda)
• Exposure to cost optimisation and cloud financial management (FinOps)
• Experience with AI observability / monitoring (tracking model performance, usage, cost)
• Experience with Open Telekom Cloud (OTC) as public cloud provider

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Interview Practices

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in‑person interviews in our hiring process. Please note that use of AI‑generated responses or third‑party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

If making a difference matters to you, then you matter to us. Join us, at Wolters Kluwer, and be part of a dynamic global technology company that makes a difference every day. We’re innovators with impact. We provide expert software and information solutions that the world’s leading professionals rely on, in the moments that matter most. You’ll make a real difference in the lives of millions of people. Together with our customers, we help to advance sustainability, health, justice, prosperity, and commerce around the world.

You can thrive at Wolters Kluwer, where diversity is core to our collective strength and high performance. Be your unique self, share your creative ideas, do your best work, and take time to grow in our caring and inclusive culture where you can belong. Wolters Kluwer reported 2025 annual revenues of €6.1 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs more than 21,000 people worldwide. Our customers work in industries that impact the lives of millions of people every single day. Our mission is to empower our professional customers with the AI‑powered solutions they need to make critical decisions, achieve successful outcomes, and increase productivity. We deliver trusted, AI‑powered expert solutions that combine deep domain knowledge, proprietary content, and advanced technology to provide expert‑validated insights, automate workflows, and drive better outcomes. Today, nearly 70% of our digital revenues come from AI‑powered solutions, reflecting our strategic focus on embedding AI into professional workflows and delivering measurable productivity gains. We are committed to helping professionals navigate complexity, improve the way they work, and solve critical challenges through cloud‑based, AI‑powered platforms that integrate seamlessly into their workflows and ecosystems. Our solutions are designed to deliver impact when it matters most, especially in high‑stakes environments where accuracy and trust are essential. With a nearly 190‑year legacy, Wolters Kluwer continues to evolve its portfolio of digital solutions and services to meet the changing needs of professionals worldwide, enabling them to work faster, make smarter decisions, and deliver better outcomes.

For more information about our solutions and organization, visit www.wolterskluwer.com, or follow us on LinkedIn, Instagram and Facebook. Wolters Kluwer has a dedicated team of experienced talent acquisition professionals who are ready to hear what makes you tick and share how Wolters Kluwer can help you achieve your goals and ambitions. Here Rasi Fawaz shares some tips on what recruiters are looking for on a resume.

As a global organization, we recognize that solving a wide range of complex problems requires diverse perspectives and innovative thinking. We know that bringing our best to our customers, communities, and other key stakeholders requires a highly engaged and talented workforce – one that represents the diversity of those we serve and the communities where we live and work. We aim to provide a welcoming environment and equitable opportunities for all employees regardless of background, nationality, race, ethnicity, gender, gender identity, age, sexual orientation, marital status, disability, or religion. This principle is ingrained in our company values and articulated in our Code of Business Ethics. At Wolters Kluwer, you’ll feel valued for your contributions, and you’ll know that your health, safety, and well‑being are important to us. Our well‑being benefits provide tools, programs, and resources to help our diverse employees feel healthy, happy, safe, and prosperous. Our global Together we thrive well‑being program reflects our commitment to supporting colleagues across physical, mental, social, and financial well‑being. That commitment has been recognized externally through Ragan’s Top Places to Work for Employee Well‑being: Large Organization in 2024. More recently, Wolters Kluwer was recognized by Forbes as one of America’s Best Large Employers 2026 and America’s Best Employers for Engineers 2026. In 2025, Wolters Kluwer was also recognized by Forbes as one of America’s Best Employers for Women.

To ensure we continue to drive innovation that enables us to develop products and services to best serve our customers, we cultivate a workplace culture rooted in mutual respect, bringing forward insights from a wide range of backgrounds, perspectives, and experiences. We are also committed to complying with laws requiring equal opportunity in hiring, promotion, and other employment decisions. All qualified applicants will receive consideration without regard to race, color, religion, sex (including pregnancy, gender identity, transgender status, and sexual orientation), national origin, disability, age, genetic information, veteran status, or any other characteristic protected by applicable law, and we do not tolerate discrimination on any of these bases.

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