Employee IT Support & Infrastructure (m/f/d)

• Support IT helpdesk and assistance for employees
• Conducting error analysis, along with resolving hardware, software, and telecommunications system issues
• Provision and setup of new workstations
• Forwarding complex requests (internally or to external service providers) and assisting in problem resolution
• Creation, administration, and maintenance of employee accounts and permissions
• Support in the operation of the existing IT infrastructure and systems
• Contribution to the further development of the IT infrastructure
• Support in IT projects

What you bring along:

• Completed training/education in the field of IT
• Knowledge of Windows desktop operating systems and Microsoft Office
• Knowledge of networking and Office 365 is an advantage
• Proactive, independent, and solution-oriented way of working
• Service orientation
• Teamwork skills, assertiveness, and commitment
• Good language skills in German - English, and Italian are an advantage

What we offer you:

• Future in a growing and internationally operating company
• Personal and professional development throughout continous training and workshops
• Great working atmosphere in a motivated team
• A modern office in the centre of Bolzano with space for creative ideas
• Benefits such as company events, various conventions, private health insurance and supplementary pension fund
• Health programs, such as Pilates, sponsored lunch in the company cafeteria and company health management
• The proposed starting salary is €30,000 gross per annum (full-time) – with a willingness to offer a higher salary depending on professional experience and qualifications – in accordance with the Collective Agreement for the Retail Sector (CNEL Code: H011) for the Province of Bolzano

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