Overview
At Soho House, a Health Club Host is the face of the fitness and Spa area, providing a warm welcome, excellent service, and continuous support to ensure members and guests enjoy a clean, safe, and motivating workout environment. Your main responsibility is a blend of hospitality and operational support — helping members feel at ease, offering guidance on equipment, and ensuring the gym floor is immaculately maintained.
Responsibilities
- Greeting Soho House Members and Hotel Guests at HC or Club Reception Desk;
- Controlling flows – ensuring safe practices of Members and Guests;
- Responsible for procedures related to opening and closing of the departments;
- Accounting of bill payments, via Book4Time;
- Scheduling personal training and treatments sessions in Book4Time and subsequently communicating to trainer that sessions are scheduled;
- Ensure cleanliness of departments, changing rooms, and group training studios on daily basis;
- Ensure clean towels are stocked – inside changing room and 3x3 outside each changing room;
- Transportation of dirty towels and trash from the changing room(s);
- Restocking of amenities changing room(s);
- Reporting of any defects in changing room(s) and/or in the Gym;
- Vacuum, sweep, and mop daily;
- Sanitization of equipment;
- Understanding and knowledge of property amenities and services;
- Assisting guests as needed;
- Performs other duties as assigned by supervisor/manager.
Qualifications
- Minimum of 2+ years’ experience in similar capacity
- Capability to stand for many hours
- Detail & Service Oriented
- Experience in reception or office management
- Ability to multitask and work in a fast paced environment
- English language is a must.
Benefits
- Staff Canteen
- Monthly Staff Screenings & Staff Gym Classes
- 50% Discount on Cowshed Spa
- 50% F&B Discount
- 50% Discount Public Restaurants
- House Hero and Introduce a Star Program
- Corporate Benefits (access discounts platform)
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Health Club Host/Hostess Spa Rome, Soho House Rome View Role datore di lavoro: Soho House & Co.
Lavorare come Runner presso Soho House Roma significa entrare a far parte di un ambiente dinamico e stimolante, dove la passione per l'ospitalità è al centro di tutto. Offriamo opportunità di crescita professionale, un'atmosfera di lavoro collaborativa e vantaggi esclusivi come sconti su ristoranti e spa, oltre a eventi di team building. Qui, ogni giorno è un'opportunità per fare la differenza e creare esperienze memorabili per i nostri membri.
