Overview
In this role you partner with strategic clients to sustain and grow revenue, acting as a trusted advisor across regions. You will develop opportunities within Italy’s Softlines/luxury market and coordinate with global and local teams to align services with client needs. You’ll drive growth through new business, cross-functional collaboration, and robust account management, delivering value for both clients and SGS. You will shape regional strategies and enable global accounts to scale across markets.
Retribuzione / Benefits
- Benefits platform
- Hybrid working model
- Campus for continuous learning
- Multinational environment
- Professional growth opportunities
- Supportive and inclusive work environment
Responsabilità
- Retain assigned top customers and nurture key relationships
- Act as strategic partner and advisor to clients to drive mutual growth
- Identify and pursue new opportunities within the Italian Softlines market
- Develop a network to attract new clients and oversee growth projects
- Build and execute strategy and plans for growth in Italy Softlines segments
- Maximise revenue opportunities and support global business growth in Italy
- Monitor accounts and coordinate with stakeholders to identify improvements
- Capture client insights (VOC) and relay frontline inputs to Global Technical Team
- Establish effective cross-functional relationships globally and locally
- Support promotions, events, and marketing with strategy and execution
- Prepare and present revenue forecasts and regular reports
- Generate opportunities for revenue growth aligned with SGS strategy
- Ensure alignment of services with global C&P and sales strategies
- Collaborate with C&P sales, operations and client services to deliver on client needs
- Meet defined KPIs and management expectations
Requisiti fondamentali
- 10+ years of experience in multinational organizations
- Strong understanding of global Softlines and high-end/luxury fashion brands
- Proven track record in sales, key account management, or program management
- Experience delivering global or multi-regional programs
- Strong market research, competitor analysis, and trend identification skills
- Proven history of managing and growing key accounts and revenue
- Strategic thinker with planning, problem-solving and results orientation
- Collaborative, accountable team player with impact-driven mindset
- Collaboration
- Ownership
- Accountability
- Market research
- Competitor analysis
- Revenue forecasting
Global Key Account Manager - Softlines datore di lavoro: SGS
SGS è un datore di lavoro eccezionale, offrendo un ambiente di lavoro dinamico e internazionale che promuove la crescita professionale e il miglioramento continuo. Con una cultura aziendale aperta e un forte impegno per la sostenibilità, i dipendenti possono beneficiare di orari flessibili, modelli di lavoro ibridi e opportunità di apprendimento attraverso SGS University. Unirsi a SGS significa far parte di un leader globale nel settore TIC, dove l'integrità e la qualità sono al centro di tutto ciò che facciamo.
