In sintesi
- Mansioni: Guida le attività di qualità per garantire l'eccellenza dei prodotti in gioielleria e accessori.
- Azienda: Tiffany & Co., un marchio di lusso con standard elevati.
- Benefit: Opportunità di crescita, ambiente dinamico e lavoro di squadra.
- Altre informazioni: Viaggi settimanali richiesti per monitorare le strutture di produzione.
- Perché questo lavoro: Fai la differenza nel garantire prodotti di alta qualità e sostenibilità.
- Qualifiche: Laurea in ingegneria e 8 anni di esperienza in qualità di produzione.
La retribuzione prevista è compresa tra 80000 - 100000 € per anno.
Overview
As part of the Global Quality organization, the Quality Manager is responsible for leading quality performance across Fine Jewelry and Home & Accessories operations in the US and Europe.
The role combines production quality leadership, supplier quality oversight, preventive quality assurance, and team management to ensure product excellence, compliance, and continuous improvement across the value chain.
- Production Quality Management
- Lead quality activities across internal and external operations to ensure products meet Tiffany & Co. standards and applicable legal requirements.
- Oversee local inspection and control activities, ensuring effective execution and alignment with operational turn-time expectations.
- Monitor quality performance through audits, KPIs, and reporting, and define improvement priorities to reduce defects and strengthen process consistency.
- Continuously review quality controls and operating practices to improve reliability, efficiency, and product conformity.
- Supplier Quality & Preventive Assurance
- Lead supplier quality oversight, including supplier evaluations, audits, process reviews, and performance improvement actions.
- Ensure robust management of supplier CAPA and follow-up of non-conformities through sustainable corrective actions.
- Drive preventive quality assurance by assessing risks upstream across supplier capability, production readiness, specifications, and testing methods.
- Support root cause analysis and broader quality improvement initiatives in collaboration with global and cross-functional teams.
- Team Leadership & Cross-Functional Partnership
- Lead and develop a team of 8 employees, setting clear priorities and fostering a culture of accountability, collaboration, and continuous learning.
- Support recruitment, coaching, and capability building to strengthen team performance and engagement.
- Act as a key quality partner to cross-functional stakeholders, including product development, manufacturing, and suppliers, to ensure quality requirements are realistic, measurable, and sustainable in production.
- Contribute to new product readiness by identifying quality risks early and supporting robust industrialization.
- Profile / Qualifications
- Engineering degree or Master degree in quality/manufacturing or equivalent
- Min 8 years of experience in production quality, supplier quality or a similar role
- Experience within a luxury/jewelry goods or high-value manufacturing environment
- Fluent in English & Italian/French as a preferred plus
- Analytical and strong problem-solving skills
- Ability to be flexible and adapt to changing priorities
- Ability to build effective partnerships with suppliers and cross-functional teams. Very good communication skills and team spirit
- Strong organizational and time management skills
- Weekly travel required on external/internal manufacturing facilities
- #J-18808-Ljbffr
Quality Assurance Manager – W/M datore di lavoro: LVMH Group
Tiffany & Co. è un datore di lavoro eccezionale, offrendo un ambiente di lavoro stimolante e collaborativo per il ruolo di Quality Assurance Manager. Con opportunità di crescita professionale e un forte impegno per l'eccellenza del prodotto, i dipendenti possono contare su un supporto continuo per lo sviluppo delle proprie competenze. La cultura aziendale promuove la responsabilità e l'apprendimento continuo, rendendo ogni giorno un'opportunità per contribuire a standard di qualità elevati nel settore del lusso.
