Operational Information Management Officer

DATE LIMITE DE CANDIDATURE 12 September 2026-23:59-UTC+01:00 heure d’Europe centrale (Rome) WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.

ABOUT WFP The World Food Programme is the world’s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change. At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves. To learn more about WFP, visit our website: https://www.wfp.org and follow us on social media to keep up with our latest news: YouTube, LinkedIn, Instagram, Facebook, Twitter, TikTok.

WHY JOIN WFP?

WFP is a 2020 Nobel Peace Prize Laureate. WFP offers a highly inclusive, diverse, and multicultural working environment. WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities. A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe. We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).

Operational Information Management (OIM)

The Operational Information Management (OIM) function plays a critical role in maintaining a common operational picture of WFP operations by ensuring the timely, accurate, and coherent flow of strategic and operational information across the organization. Following the realignment of reporting lines between Country Offices (COs) and the Deputy Executive Director and Chief Operating Officer (DED&COO), the global OIM function has been positioned to strengthen information exchange between Global Headquarters and the field, support a unified executive voice, and enable evidence-based decision-making. The function is responsible for coordinating, consolidating, and managing operational information flows, ensuring WFP leadership has access to a consistent and comprehensive understanding of operations while enhancing coherence, reducing duplication, and supporting effective internal and external messaging.

JOB PURPOSE

To lead, coordinate and advance global OIM activities ensuring consistency, high-quality, and strategically aligned operational information across WFP. The role supports evidence-based decision-making, a common operating picture, and coherent external messaging across WFP.

KEY ACCOUNTABILITIES/RESPONSIBILITIES

• Lead the development and institutionalization of OIM governance frameworks, including standards, workflows, guidance, quality assurance mechanisms, and best practices to support coherent information flows across WFP.
• Manage the production and dissemination of key operational information products, including consolidation and release of the Daily Operational Brief (DOB), development of strategic operational messaging, and synthesis of global operational information into concise, actionable insights for leadership and internal audiences.
• Lead the design, continuous improvement and delivery of OIM tools, templates, training materials and procedures, ensuring alignment with evolving operational needs, field requirements, and corporate standards.
• Manage and enhance OIM digital platforms and systems, including OPweb, OIMS, and related solutions, ensuring effective governance, usability, analytics, integration and performance.
• Promote innovation, automation and the use of emerging technologies, including AI-enabled solutions, to improve efficiency, strengthen analysis and reduce duplication across OIM processes. Manage OPSCEN information and coordination services, including oversight of the OPSCEN mailbox and support to the OPSCEN room as a corporate space for coordination and engagement, including basic management of IT equipment.
• Coordinate and support information management during emergencies, including leading the production of information products, providing surge support, and deploying technical expertise to country offices as required.
• Strengthen the global OIM network through collaboration, workforce development and stakeholder engagement, including onboarding new staff and ensuring strategic alignment across functions and levels of the organisation.

The Daily Operational Brief (DOB) is a daily summary of key operational developments, compiled from overnight Country Office reporting and released to WFP Senior Management at 08:00 each weekday.

QUALIFICATIONS & EXPERIENCE REQUIRED

Education: Advanced University degree in International Relations, Political Science, Economics, Statistics, Information Management, Journalism, or another relevant field.

Experience: Between 6 and 10 years of postgraduate-related professional work experience in information management, reporting, or related fields.

Knowledge & Skills: Excellent written skills in English, with the ability to synthesize complex information and tailor messages to diverse audiences. Strong analytical, information, and knowledge management skills, including the ability to quality assure and clear the Daily Operational Brief under delegated authority. Sound knowledge of business processes and UN/WFP systems, procedures, and information management best practices. Proven organisational skills, with the ability to plan, coordinate, and deliver high-quality outputs independently while managing competing priorities and tight deadlines. Flexibility and adaptability to support evolving operational needs and undertake additional responsibilities as required. Experience leveraging AI solutions and developing AI agents to support business processes and information management. Strong coordination and collaboration skills, ability to work in a team and influence stakeholders, and to develop effective working relations with persons of different cultural backgrounds.

Languages: Excellent writing skills in English.

Other requirements: This position is based in Rome HQ and requires full on-site presence. The role includes early morning coverage of the Daily Operational Brief, with corresponding time-off arrangements.

WFP LEADERSHIP FRAMEWORK

WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission.

REASONABLE ACCOMMODATION

WFP is committed to supporting individuals with disabilities by providing reasonable accommodations throughout the recruitment process. If you require a reasonable accommodation, please contact:

We also want to be transparent about how we use AI tools responsibly throughout WFP’s recruitment process. We also want to be transparent about how we use AI on our side.

Our greatest strength is the people working around the world providing access to nutritious food and promoting lasting solutions to those we serve. WFP provides its staff with meaningful and impactful careers, continuous learning and training, and a multicultural and stimulating work environment. WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status, physical or mental disability. The United Nations World Food Programme is the 2020 Nobel Peace Prize Laureate. We are the world’s largest humanitarian organization, saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity for people recovering from conflict, disasters, and the impact of climate change. Read more about WFP’s history here, and WFP’s mission here Want to hear what it’s like working for WFP? Check out our newsletter highlighting the career stories of our passionate staff here: Pathway to WFP | LinkedIn Integrity, collaboration, commitment, humanity, inclusion. These values inspire everything we do every day, allowing us to work towards a world with zero hunger. You can read more about the values here. Our behaviour guides us in how we accomplish our mission. All WFP employees are expected to demonstrate the standards of behaviour described in the WFP Leadership Framework. Learn more about the WFP Leadership Framework here.

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