Country Head of Human Resources (Italy, Greece and Malta) - Executive Director

Shape and lead a multi-country people strategy, enabling growth, talent and a strong control culture. You will lead a high-impact Human Resources agenda across multiple countries, partnering with senior leaders to help the business grow while strengthening culture, controls, and the employee experience. You will collaborate across Human Resources specialist teams to deliver scalable, sustainable solutions—from talent and compensation to mobility and employee relations.

As a Country Head of Human Resources at JP Morgan within our Italy, Greece and Malta country coverage, you will set and deliver the end-to-end Human Resources strategy aligned to business priorities and the broader people agenda. You will advise leaders and partner closely with control functions to foster a strong risk and control environment, while proactively managing regulatory implications for people-related activities.

Job Responsibilities

• Develop and drive the end-to-end Human Resources strategy across Italy, Greece and Malta in line with business priorities and the regional and global people agenda.
• Partner closely with the Senior Country Officer, business leaders, and control functions (including Risk, Legal, Compliance, and Global Security and Investigations) to set priorities and deliver solutions.
• Provide oversight for Human Resources services end-to-end across the covered countries, ensuring a scalable and sustainable operating model.
• Collaborate with specialist Human Resources teams (such as talent acquisition, compensation, benefits, mobility, employee relations, and oversight) to deliver effective people processes and solutions.
• Lead issue escalation and resolution by reviewing critical Human Resources processes with subject matter experts and driving timely remediation.
• Lead and develop a small local team, and provide supervisory coverage for other local Human Resources colleagues as needed.
• Consult on employee relations, leadership development, succession planning, recruitment, organizational design, and employee advocacy to support leaders and teams.
• Engage and negotiate with employee representative bodies (including works councils and, where required, unions) and manage external vendor relationships.
• Represent Human Resources in key local committees and forums, and sponsor change initiatives to improve ways of working and digital adoption.

Required Qualifications, Capabilities, And Skills

• Demonstrated working knowledge across multiple Human Resources disciplines (for example, talent acquisition, employee relations, compensation, benefits, mobility, and governance).
• Strong knowledge of local employment law and local market practices across the covered countries.
• Experience operating effectively in a multinational, matrixed environment.
• Deep understanding of risk and controls and the ability to maintain a robust control environment within Human Resources activities.
• Proven ability to partner across all levels of leadership and staff, building strong working relationships in complex environments.
• Fluency in Italian and English.
• Demonstrated consulting, influencing, coaching, negotiating, and conflict management skills.
• Strong analytical skills with the ability to assess situations quickly and make sound judgments.
• Excellent communication skills, cultural awareness, empathy, and interpersonal effectiveness.
• Ability to prioritize, meet deadlines, and manage multiple demands under pressure.

Preferred Qualifications, Capabilities, And Skills

• Human Resources experience in banking or financial services.
• Experience engaging with regulators and advising on regulatory considerations impacting people-related processes.
• Experience partnering with works councils and, where applicable, union representatives.
• Track record of leading or overseeing complex, multi-stakeholder change or transformation initiatives (for example, policy rollouts, operating model improvements, or country-specific regulatory changes).

About Us

J.P. Morgan è un leader globale nei servizi finanziari, fornendo consulenza strategica e prodotti alle più importanti aziende, governi, individui facoltosi e investitori istituzionali del mondo. Il nostro approccio di business di prima classe guida tutto ciò che facciamo. Ci sforziamo di costruire partnership fidate e a lungo termine per aiutare i nostri clienti a raggiungere i loro obiettivi aziendali.

Riconosciamo che le nostre persone sono la nostra forza e i talenti diversi che portano nel nostro personale globale sono direttamente legati al nostro successo. Siamo un datore di lavoro che offre pari opportunità e attribuiamo un alto valore alla diversità e all'inclusione nella nostra azienda. Non discriminiamo sulla base di alcun attributo protetto, inclusi razza, religione, colore, origine nazionale, genere, orientamento sessuale, identità di genere, espressione di genere, età, stato civile o di veterano, gravidanza o disabilità, o qualsiasi altra base protetta dalla legge applicabile.

About The Team

I nostri professionisti nelle nostre Funzioni Aziendali coprono una vasta gamma di aree, dalla finanza e dal rischio alle risorse umane e al marketing. I nostri team aziendali sono una parte essenziale della nostra azienda, assicurando che stiamo preparando le nostre attività, clienti e dipendenti per il successo.

Le Risorse Umane svolgono un ruolo critico nel guidare l'esperienza dei dipendenti, plasmando la cultura dell'azienda e costruendo una forza lavoro diversificata e inclusiva. Siamo un partner strategico per il business, lavorando con i leader dell'azienda per assumere, sviluppare e trattenere le migliori persone e aiutare a raggiungere gli obiettivi aziendali. Insieme, promuoviamo un ambiente di lavoro in cui le nostre persone sono supportate, si sentono parte integrante e possono avere un impatto attraverso il loro lavoro.