Solution Deployment Manager - French Speaking

Artificial Intelligence. Actual Impact. At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. Our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.

A Solution Deployment Manager leverages skills in Project Management and Business Analysis, to ensure that Enterprise customers are quickly and successfully onboarded to the Docebo platform. This role sits on the Professional Services team and is responsible for managing the Onboarding Phase for multiple Enterprise customers. You will work closely with Help Desk Specialists and Customer Success Managers to ensure Docebo customers receive amazing support in every phase of their journey with Docebo.

Responsibilities:

• Deal with customers from different countries, managing multiple projects concurrently
• Consult and Work with customers to identify and document Success Criteria that will be tracked over the duration of the Onboarding
• Develop/monitor overall implementation schedule (including all functional, customiSation and integration/technical projects) to meet client objectives
• Document Onboarding project activities to ensure alignment and continuity across the Customer Success departments
• Facilitate the development of functional/technical specifications to meet client’s functional, enhancement, and integration requirements during implementation
• Prevent, identify, quantify, and communicate risks internally and externally
• Manage ongoing implementation, project documentation, and ensure projects and teams stay within utilization and budget targets

Requirements:

• Fluent in French both written and spoken
• Fluency in English both written and spoken
• Minimum of 3 years of experience as an Implementation Specialist, Project Management, Technical Consultant, etc.
• Experience in HR/ E-Learning / Learning Management industry is preferred
• General knowledge of ETL (Extract Load and Transform) style data migration services, programming languages and specific experience with REST Webservices.
• Great understanding of consulting processes and software implementation
• A natural inclination to resolve customer problems and help them be highly successful.
• Ability to travel as required

Our Hybrid Work Philosophy: Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.

Our Total Rewards Philosophy centers around three core areas to reward and care for our People:

• Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.
• Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.
• Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.

Our Promise to You:

• Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.
• Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.
• Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!
• Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments.
• Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.

About Docebo: At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by six core values—Innovation, Simplicity, Accountability, Togetherness, Curiosity, and Impact—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world.

Docebo è un datore di lavoro che offre pari opportunità. Ci impegniamo per la diversità e l'inclusione nella nostra forza lavoro. Tutti i candidati e i dipendenti qualificati riceveranno considerazione per l'assunzione indipendentemente da razza, colore, religione, sesso (incluso gravidanza, identità di genere e orientamento sessuale), origine nazionale, stato di cittadinanza, età, disabilità, informazioni genetiche o qualsiasi altra categoria protetta dalla legge applicabile.