Pharmacy Account Specialist

Job Description Summary

Role

Purpose: Pharmacy Account Specialist is responsible for the comprehensive management of the Pharmacy (including chains and pharmacy groups) and its related stakeholders.

This field‑force role specifically involves defining and managing, within the assigned territory, the overall corporate strategy for each client by leveraging various positioning tools available, such as managing commercial negotiations, implementing marketing campaigns, delivering training for pharmacists and other professionals operating in this context, as well as designing and promoting initiatives aimed at spreading the value of greater penetration of generic medicines in Italy, for the benefit of the entire healthcare system.

PAS is also responsible for the structured collection of information on current and future market dynamics and competitors’ strategies within the assigned territory.

This is achieved by collaborating with the line manager and other corporate functions to generate ideas, initiatives, impact analyses, and proposals aimed at continuous improvement and greater effectiveness in managing the territory.

Key Responsibilities

• Act as a territory manager within the assigned geographical area, identifying and prioritizing target pharmacies, groups, and chains according to company segmentation.
• Define and achieve sales, efficiency, and performance objectives for assigned customers.
• Manage customer initiatives and activities within the allocated budget to support business objectives.
• Develop and execute negotiation strategies to maximize commercial and financial results.
• Design and implement customer engagement plans through marketing campaigns, commercial presentations, and training activities.
• Build and maintain strong customer relationships to ensure satisfaction and long‑term partnership.
• Optimize customer coverage, contact frequency, and use of communication channels to maximize territory effectiveness.
• Collect, analyze, and report market intelligence, competitor information, and business insights to support decision‑making.
• Achieve agreed sales and performance objectives across the assigned territory.
• What You'll Bring to the Role
• Previous experience in Sales Representative or similar commercial roles within the generic pharmaceutical industry.
• Strong knowledge of the company portfolio and generic pharmaceutical market.
• Proven customer relationship and stakeholder management capabilities.
• Strong analytical skills combined with a sales-oriented mindset.
• Results-driven approach with the ability to achieve and exceed objectives.
• Strong business acumen and understanding of market dynamics and competitive environments.
• Excellent listening, communication, and negotiation skills.
• Strong problem‑solving capabilities while operating within compliance, regulatory requirements, and company SOPs.
• Fluent in Italian and English.

Compensation Structure & Criteria

Sandoz compensation is determined by job level, qualifications, niche skills, experience, and location within company salary ranges.

Fully proficient and highly effective employees can expect a starting salary around market median, with those new to the level or with less functional depth at the lower end of the range and those with sustained superior or niche skills towards the higher end of the range.

Internal equity and external market data inform our range placement.

Annual salary reviews consider performance outcomes, market alignment, and business needs.

• Job location: Field Force – Treviso & Belluno
• Pay frequency: Monthly
• Expected weekly working hours: 40 hours
• Commitment to Diversity & Inclusion

We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

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