In sintesi
- Mansioni: Gestisci un portafoglio clienti e supporta le vendite con un team esperto.
- Azienda: Isola, leader nel settore delle scienze dei materiali.
- Benefit: Formazione pratica, opportunità di crescita e ambiente collaborativo.
- Altre informazioni: Possibilità di viaggiare e lavorare in un contesto internazionale.
- Perché questo lavoro: Inizia la tua carriera in un ruolo chiave e fai la differenza nel settore.
- Qualifiche: Laurea triennale e voglia di imparare nel campo commerciale.
La retribuzione prevista è compresa tra 45000 - 60000 € per anno.
Isola, an industry leader in global materials sciences whose mission is to improve life by enabling innovation in electronic products, is hiring an Account Manager.
THE ROLE
The Account Manager (Junior) is a critical early-career development role designed to build the next generation of commercial talent within Isola.
This position focuses on developing foundational sales, technical, and customer-facing capabilities while gaining exposure to the company’s products, markets, and industry dynamics.
Working under the guidance of a Senior Account Manager, the role combines structured learning with hands‑on experience, including management of a small portfolio of developing customer accounts.
The position supports account execution, day‑to‑day customer engagement, and cross‑functional coordination, while progressively building toward greater ownership and commercial responsibility.
This role serves as an important link between customers and internal teams, ensuring clear communication, responsiveness, and alignment to customer needs.
Over time, the individual is expected to expand their scope, deepen industry knowledge, and transition into broader account ownership as part of a defined career progression.
- Account & Revenue Management
- Manage a small portfolio of low‑complexity or developing customer accounts with guidance from a Senior Account Manager
- Support delivery of revenue targets for assigned accounts and contribute to overall regional sales goals
- Maintain accurate CRM data, including customer activity, opportunities, and forecasts
- Assist in preparing quotes, tracking orders, and supporting basic commercial activities
- Customer Relationship Management
- Act as a day‑to‑day contact for assigned customers on routine topics (orders, status updates, basic inquiries)
- Build working relationships with customer contacts and support ongoing account engagement
- Develop understanding of customer needs, applications, and business processes
- Capture and share customer feedback with internal teams
- Cross‑Functional Collaboration
- Work with inside sales, technical service, and supply chain teams to support customer requirements
- Coordinate responses to customer inquiries and ensure timely follow‑up
- Support resolution of routine customer issues related to delivery, quality, or service
- Product & Commercial Support
- Support the introduction of products within assigned accounts through customer follow‑up and coordination
- Assist in gathering customer input for product development and improvements
- Participate in customer discussions related to product usage and applications
- Account Development Support
- Support the execution of account plans developed by Senior Account Managers
- Identify basic growth opportunities within assigned accounts and escalate as appropriate
- Gain exposure to account planning, pricing, and commercial decision‑making processes
- Supply Chain & Demand Support
- Assist with order tracking, demand alignment, and communication of customer requirements
- Support coordination of urgent orders and basic forecasting activities
- Learn processes related to planning, inventory, and customer supply requirements
- Customer Support & Issue Resolution
- Partner with internal teams to ensure timely resolution of customer inquiries and issues
- Communicate status updates clearly to customers and internal stakeholders
- Escalate more complex issues to senior team members
- Industry & Customer Exposure
- Participate in customer meetings and internal reviews to build commercial and technical knowledge
- Support preparation for customer visits, presentations, and reviews
- Follow company policies related to pricing, commercial terms, and customer interactions
- Escalate risks or concerns related to customer satisfaction or account performance
Qualifications
- Bachelor’s Degree (Laurea Triennale) in Business, Engineering, Economics, or a related field required
- 0-2 years of experience in sales, account management, or related commercial/technical roles (internships or relevant experience acceptable)
- Fluency in Italian and English required
- Willingness to travel domestically and within Europe (approximately 20–30%)
- Strong communication and interpersonal skills
- Basic commercial acumen and problem‑solving capability
- Ability to work cross‑functionally and coordinate activities across teams
- Ability to communicate effectively in an international environment across multiple languages
- Strong organizational skills and attention to detail
- Willingness to learn and develop sales, technical, and business knowledge
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Junior Account Manager - Italy datore di lavoro: Isola Group
Isola è un datore di lavoro eccezionale, offrendo un ambiente di lavoro stimolante e collaborativo per i Junior Account Manager in Italia. Con opportunità di crescita professionale e un forte focus sullo sviluppo delle competenze commerciali e tecniche, i dipendenti possono aspettarsi un percorso di carriera ben definito. La cultura aziendale promuove l'innovazione e il supporto reciproco, rendendo ogni giorno un'opportunità per imparare e contribuire a progetti significativi nel settore delle scienze dei materiali.
