Facilities Manager

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Facilities Manager

Company

Location

Milano, IT, 20157 Cernusco SUL NAVIGLIO, IT, 20063

Ingenico is the global leader in payments acceptance solutions.

As the trusted technology partner for merchants, banks, acquirers, ISVs, payment aggregators and fintech customers our world-class terminals, solutions and services enable the global ecosystem of payments acceptance.

With 40 years of experience, innovation is integral to Ingenico’s approach and culture, inspiring our large and diverse community of experts who anticipate and help shape the evolution of commerce worldwide.

At Ingenico, trust and sustainability are at the heart of everything we do.

About the role

The Facility Manager is responsible for ensuring the effective operation, maintenance and functionality of the Cernusco sul Naviglio and Milano sites.

The role acts as the primary point of contact for all facility related matters, coordinating internal stakeholders and external service providers to guarantee a safe, secure, environmentally conscious, efficient, and well-maintained working environment for employees.

The Facility Manager will oversee building maintenance, landlord relationships, workplace services, physical security, emergency preparedness, office infrastructure and fleet management, while closely collaborating with Site Manager, Logistics, Procurement, HR, IT, and Health & Safety teams.

The role requires strong on-site presence , primarily based in Cernusco sul Naviglio, to ensure responsiveness to operational needs and maintain high service levels across all locations.

A strong operational partnership with the Cernusco Site Manager is critical to ensure alignment with business priorities and day-to-day operations.

Key Responsibilities

• Manage day-to-day facilities operations, maintenance activities, and landlord relationships.
• Oversee external service providers and ensure service quality, compliance, and cost efficiency.
• Coordinate workplace services, including office spaces, workstations, supplies, cleaning, and employee support.
• Ensure site security measures, access controls, and emergency response procedures are effectively implemented.
• Support Health & Safety compliance, inspections, emergency drills, mandatory training, and medical surveillance activities.
• Investigate and manage facility, safety, and security incidents, implementing corrective actions where needed.
• Monitor building performance, utility consumption, and identify opportunities for operational and energy efficiencies.
• Manage facility budgets, purchase orders, invoices, and support capital investment projects.
• Partner closely with HR, IT, Procurement, Logistics, Security, and Health & Safety teams to maintain a safe, compliant, and employee-focused workplace.

Qualifications & Experience

• Bachelor's degree or equivalent experience in Engineering, Business Administration, Facilities Management, or a related field.
• Proven experience in Facilities, Workplace, or Property Management.
• Experience managing vendors, service contracts, and maintenance providers.
• Working knowledge of building maintenance, workplace services, Health & Safety, and compliance requirements.
• Fluent in Italian and English.
• Strong organizational and project management skills.
• Excellent communication and stakeholder management abilities.
• Proactive, hands-on, and solution-oriented approach.
• Strong vendor management and negotiation skills.
• Ability to manage multiple priorities and perform effectively in a dynamic environment.
• Customer-focused mindset with a passion for delivering a positive employee experience.
• Reporting Line

Reporting to the Real Estate, Workplace & Facilities organization, the Facilities Manager will work closely with business stakeholders and cross-functional teams to ensure a safe, compliant, and high-performing workplace environment.

As part of our values, we embrace diversity and inclusion at Ingenico.

We are an equal opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status or any other protected characteristic under applicable law, whether actual or perceived.

Ingenico welcomes and encourages applications from people with disabilities.

Accommodations are available on request for candidates taking part in all aspects of the selection process We want to adapt our processes and create a safe work environment that welcomes everyone.

To learn more about what it's like working inside Ingenico, follow us on Linked In .

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