Hoya Lens Italia is looking for a Product Specialist to support customers in the use of instruments, systems, and software applications dedicated to the optical industry.
The successful candidate will join the New Media Team and serve as a key point of contact for training, technical consulting, and operational support activities, contributing to the delivery of excellent customer service and customer satisfaction.
Key Responsibilities
- Manage the technical and commercial aspects of HOYA and Seiko branded instruments.
- Manage the commercial activities related to instruments from other brands.
- Oversee the entire product lifecycle at customer sites, from new product launches and customer presentations to installation, training, and after-sales support.
- Deliver training sessions and on-site coaching to customers throughout Italy on the use of company instruments and software applications (approximately 40% of working time).
- Provide remote technical support and after-sales assistance.
- Handle administrative activities related to instrumentation, including warehouse management, delivery notes, and order processing.
- Collaborate cross-functionally with internal teams to ensure an excellent customer experience.
Requirements
- Degree in Optics and Optometry.
- Excellent command of both Italian and English.
- Previous experience, even if limited, in training, technical support, or customer consulting is considered a plus.
- Strong interpersonal and communication skills.
- Availability to travel frequently across Italy.
- Availability to work on weekends when required.
- Strong organizational skills, problem-solving mindset, and ability to work effectively in a team environment.
Location
Garbagnate Milanese (MI), Italy, with frequent travel to customer sites throughout the country.
Offer
Base salary 27-37k + variable + benefits
About UsHOYA Group: Founded in 1941 in Tokyo, Japan, HOYA Corporation is a global technology and med-tech company and a leading supplier of innovative high-tech and medical products. HOYA’s divisions and business units research and develop products utilized in the healthcare and information technology fields. HOYA’s divisions and business units research and develop products utilized in the healthcare and information technology fields. In the healthcare field, we provide medical device products such as eyeglasses, medical endoscopes, contact and intraocular lenses, orthopedic implants, surgical/therapeutic devices and medical device reprocessing and disinfection solutions. In the information technology field, we provide products such as optical lenses, photomasks and blanks used in the manufacturing process for semiconductor and LCD/OLED devices, text-to-speech, human resources and other software solutions and critical components for the mass memory and cloud storage industries. With over 150 offices and subsidiaries worldwide, HOYA currently employs a multinational workforce of 37,000 people.
HOYA Vision Care: As a global leader in optical technology, HOYA Vision Care is dedicated to providing innovative vision care solutions for every stage of a patient’s life. A steadfast partner to Eye Care Professionals around the world, it stands at the forefront of optical excellence. With a global presence, consisting of 43 laboratories and a growing team of 20,000 employees, HOYA Vision Care delivers innovative lenses and other vision care solutions to millions of people in 110 countries.
We focus on a better tomorrow, today. You can become part of our story. HOYA Vision Care is the place where you can act according to your strengths and evolve according to your aspirations. It’s a place where you can shape the way you work, guided by our CLEAR Values, and empowered by generations of expertise. You can get involved in our sustainability initiatives and choose to become a One Vision ambassador. You can give back the gift of sight to people all over the world by deciding to work with us.
We welcome people who challenge us to become better, who share our sense of purpose and who embrace growth so that our vision and mission align. We invite you to find out more, and together we can continue to provide vision for a lifetime.
About the TeamDriven by a passion for partnership as well as innovation, HOYA has been a partner to Eye Care Professionals for over 75 years, enabling them to give people the greatest gift, the gift of vision. We provide Eye Care Professionals with the lenses, consultation solutions and other services that help them to develop their practice while changing the way people see the world. We see them as visionaries, and everything we do is for them. Founded in Japan in 1941, today, HOYA has a presence in over 80 countries across the globe.
Job Info- Job Identification 2676
- Job Category 13. Marketing
- Posting Date 07/30/2026, 07:56 AM
- Locations Via Bernardino Zenale 27, Garbagnate Milanese, 20024, IT
