Overview
In this role you will be the main contact for Holidu hosts in South Tyrol, guiding them through listing and onboarding on our platform. You’ll ensure smooth go-lives, address post-booking queries, and collaborate with product and content teams to optimize onboarding. You’ll build strong client relationships, drive revenue growth, and translate data into actionable account plans. Expect a dynamic, team-oriented environment with opportunities to shape our host community.
Retribuzione / Benefits
- travel benefits
- gym discounts
- hybrid work setup
- personal learning budget
- mentorship
- team events
Responsabilità
- Serve as the primary point of contact for South Tyrol hosts and advise on platform usage
- Coordinate go-live of vacation rentals and handle post-booking inquiries to maintain high service levels
- Collaborate with product and content teams to ensure smooth onboarding
- Maintain and grow relationships with key hosts through regular business reviews
- Analyze existing data to improve account performance and develop solution-oriented strategies
- Organize lead generation and networking events to build a host community
Requisiti fondamentali
- Experience in account management, tourism, or other customer-facing roles
- Strong communication skills with a calm, friendly demeanor
- Customer-centric, problem-solving attitude
- Interest in new technologies and the travel industry
- Near-native German and fluent English; Italian is a plus
- Driver’s license
- Excellent communication
- Relationship-building
- Problem-solving
- Customer-centric mindset
- Calm under pressure
- data analysis
Account Manager Südtirol (all genders) datore di lavoro: Holidu
Holidu è un datore di lavoro eccezionale, offrendo un ambiente di lavoro internazionale e in crescita, dove ogni membro del team ha l'opportunità di contribuire attivamente all'espansione dell'azienda in Italia. Con benefici come il lavoro ibrido, viaggi retribuiti, sconti in palestra e budget per la formazione personale, Holidu promuove una cultura di apprendimento continuo e collaborazione, rendendo ogni giorno significativo e gratificante per i propri dipendenti.
