Overview
In this role you lead the end-to-end design, delivery, and operation of Campari Group’s global network services. You will govern a multi-vendor environment and partner with IT Security, architecture, and plant engineering to ensure secure, resilient, and cost-effective networks. You drive strategy, oversee major incidents, and guide continuous improvement across WAN, LAN, Wi‑Fi, SASE, and Azure networking. This is a hands-on leadership role that shapes how network services scale to support the business.
Responsabilità
- Own 24/7 operational governance of network services with clear accountability for performance and availability
- Produce regular operational reporting (SLA attainment, incident trends, change success) for leadership
- Lead Major Incident management with cross-vendor coordination and root cause analysis
- Drive problem management, post-incident reviews, and remediation tracking
- Coordinate maintenance with regional/site stakeholders and align with production schedules
- Identify opportunities to automate processes and reduce manual effort
- Own the service transition lifecycle for new solutions, onboarding, and project handovers
- Define and implement network strategy and technology roadmap aligned with enterprise standards
- Standardize LAN, WAN, SASE, and Azure configurations and perform architectural reviews
- Manage multiple vendors with governance, escalation, and capacity planning
- Lead commercial aspects (TCO, RFP/RFI, cost optimization) and ensure value delivery
- Integrate network operations with ITSM (ServiceNow), maintain CMDB/SACM, and govern changes
- Ensure network resilience and disaster recovery planning, including OT security in plants
- Own vulnerability remediation lifecycle and align with Cyber Security
- Develop and maintain runbooks, knowledge articles, and documentation for consistent delivery
- Foster a culture of accountability, service ownership, and continuous improvement
- Oversee budget, resources, and project portfolio related to network services
- Build governance models and run regular governance reviews with stakeholders
Requisiti fondamentali
- 10+ years in network services design, deployment, and management in global, multi-vendor environments
- 5+ years leading network engineering/architecture teams (including offshore/nearshore)
- Proven Major Incident management with cross-vendor coordination and permanent fixes under pressure
- Broad experience with Wi‑Fi, SD‑WAN, Firewalls, SASE, and Azure networking
- Strong outsourced service management and vendor governance experience (SLA monitoring, performance reviews)
- Deep Azure cloud networking expertise (VNet, peering, Private Link, Azure Firewall, NSG, DNS) and hybrid connectivity
- Hands-on ITSM platform experience (ServiceNow preferred), including CMDB/SACM, change management, service catalog
- Experience in operational governance design, reporting, and cadence across internal and provider teams
- Budget and resource management, cost analysis, forecasting, optimization
- Knowledge of NIS2 regulatory requirements and OT network environments is a plus
- Bachelor in Computer Science, Computer Engineering, or equivalent experience
- Desirable: ITIL Foundation; Certifications in network technologies (Cisco CCNA/CCNP/CCIE, Check Point, Zscaler)
- Strong leadership and people development
- Excellent communication to CIO/CTO level audiences
- Problem-solving and analytical mindset
- Wi-Fi, SD-WAN, Firewalls, SASE
- Azure networking (VNet, peering, Private Link, Azure Firewall, NSG)
- DNS architecture (Azure Private DNS, hybrid resolution)
Global IT Manager Network Services datore di lavoro: Gruppo Campari
Lavorare come FP&A Commercial Sr. Specialist GTR in questa azienda significa entrare a far parte di un ambiente dinamico e collaborativo, dove il tuo contributo sarà fondamentale per guidare la crescita profittevole del business Global Travel Retail. Offriamo opportunità di sviluppo professionale, un forte focus sulla trasparenza e processi semplificati, oltre a un'ottima cultura lavorativa che valorizza l'analisi rigorosa e il lavoro di squadra. La nostra sede offre un contesto internazionale stimolante, ideale per chi cerca un impiego significativo e gratificante.
