Overview
In this role you support the sales team with deep technical knowledge of F5 solutions and the broader ecosystem. You act as a trusted advisor to customers and partners, translating technical value into business benefits. You will collaborate with Solution Architects and Sales Account Managers to craft solutions that meet client objectives, while continuously expanding your product and market understanding. This position offers training and certification to stay ahead in a fast-evolving field. You play a key part in shaping customer outcomes through expert pre-sales engagement.
Retribuzione / Benefits
- competitive pay
- family-friendly benefits
- remote/home office
- career growth and development
- training and certification
- commission plan
Responsabilità
- Provide complex design and systems engineering configurations
- Collaborate with Solution Architects on CR and CSR cases
- Maintain high-level knowledge of F5 and relevant industries
- Identify solutions for customer objectives using Sales Strategy and Messaging
- Develop and support customer/partner presentations
- Articulate technical value and business benefits of F5 solutions
- Maintain awareness of competitive landscape and share insights
- Contribute to case studies, white papers, and media articles
- Foster a collaborative, knowledge-sharing team environment
- Negotiate effectively and manage conflicts
- Utilize SE tools (SalesForce.com, Vivun, Sharepoint, Highspot) and AI-oriented tools
- Maintain detailed account profiles with sales team
- Understand and leverage F5 organizational resources
- Deliver world-class pre-sales support and act as trusted advisor throughout the project lifecycle
- Lead strategic opportunities and develop SME focus on technologies (App delivery, App Security, AI, microservices)
- Create customized product presentations with an outcome-driven sales approach
- Provide consultative support and create POC documentation
- Align business requirements with technical account strategy
- Collaborate with Engineering, Product Development, and Technical Support
- Perform independently and creatively solve problems
- Support channel partner sales initiatives and provide partner training
- Give channel partners technical oversight and expertise
- Post-sales: follow escalation processes and collaborate to resolve issues
- Work with Support and customers/partners to resolve issues
Requisiti fondamentali
- Significant pre-sales / Systems Engineering experience
- Experience across Public Clouds, Application Delivery, Security, Networking, DevOps, SaaS/IaaS/PaaS
- Knowledge of AI Apps and AI environments is a plus
- Linux OS, scripting, and administration
- Programming / DevOps experience is a plus
- AI Apps development is a plus
- Strong presentation and communication skills
- F5 core product knowledge or equivalent experience with competitors
- In-depth understanding of Application Delivery and Security solutions
- Excellent written and oral communication
- Fluent English; Italian native speaker
- strong presentation skills
- clear, effective communication
- account management and stakeholder engagement
- F5 products and ecosystem knowledge
- App delivery and security solutions
- AI Apps environments
