Commercial System Specialist
We are looking for a Commercial Systems Specialist to play a key role in supporting, optimizing, and driving the adoption of commercial systems and digital solutions across the IBIT cluster (Italy, Spain, and Portugal). In this position, you will help ensure that commercial tools, reporting solutions, and digital initiatives effectively support business growth, customer engagement, sales excellence, and marketing effectiveness. Working closely with Sales and Marketing teams across IBIT and the Global Commercial Development Team, you will contribute to delivering innovative digital capabilities and strengthening commercial performance.
About the Role
As a Commercial Systems Specialist, you will be responsible for supporting and enhancing commercial systems, reporting solutions, and digital initiatives across Italy, Spain, and Portugal. Working closely with Sales, Marketing, Customer Service, Commercial Analysts, and Global Commercial Development teams, you will drive system adoption, improve data quality and reporting capabilities, support digital transformation projects, and identify opportunities to simplify processes and increase commercial effectiveness. You will act as a key partner in ensuring commercial systems deliver value to the business while remaining aligned with global standards and strategies.
What You Will Do
- Support management, optimization, and continuous improvement of commercial systems across the IBIT cluster, ensuring alignment with global standards, data quality, reporting capabilities, system performance and business needs
- Contribute to digital transformation and commercial excellence initiatives by supporting the implementation, adoption and continuous enhancement of digital tools, technologies, and processes at local market level
- Collaborate with cross-functional local and global stakeholders to translate business requirements into effective system solutions, drive user adoption and ensure successful delivery of commercial initiatives
- Provide user support, maintain documentation, and deliver training and capability-building activities to enhance system knowledge, reporting proficiency and effective use of digital platforms
- Support Continuous Improvement Process initiatives by identifying opportunities to streamline processes, increase automation, improve commercial effectiveness and promote standardized best practices across the IBIT cluster
Who You Are
- University degree in Business, Engineering, Information Technology, Data Analytics or a related field
- Relevant experience in commercial systems and/ or CRM management, sales operations, business analytics or similar areas
- Exposure to digital transformation initiatives combined with Digital Project Management attitude supported by experience with reporting and business intelligence tools, preferably Power BI including data modelling, DAX measures, and Power Query transformations
- Strong interest in digital technologies and data-driven decision-making,; AI-enabled solutions, Python, Power Apps and Visual Basic is considered an advantage
- Strong analytical, organizational, and problem-solving skills combined with the ability to translate complex data into meaningful business insights and actionable recommendations
- Proactive and collaborative Team Player with excellent communication and stakeholder management skills, capable of building effective relationships and working successfully in an international and cross-functional environment
- Continuous improvement mindset, passion for innovation, and strong focus on driving user adoption and business value through technology and process optimization
- Professionally proficient in English both written and spoken, Spanish knowledge is considered as a strong plus
What We Can Offer You
Our purpose, Breaking Barriers to Well-being, provides meaning to everything we do. Join us to improve well-being of people and drive positive change for society and the environment.
At Essity, you'll feel valued, empowered to grow, and challenged to achieve business results in a collaborative and open atmosphere. Innovate for Good | Excel Together | Be You with Us
More About Position
This role is based in Legnano (Milan Area), Italy. This job posting is open to applications from all genders (Law 903/77 and Legislative Decree 198/06) and to individuals of any age, nationality, religion, disability, sexual orientation, or other characteristics protected by law. We do not discriminate in relation to access or treatment during the selection process.
Application End Date: 14 set 2026
Essity is a leading global hygiene and health company. Our expertise began with the acquisition of the Swedish company Mölnlycke in 1975, through which our roots stretch back to 1849. Today, our sustainable innovations from globally trusted brands, designed for everybody and every body, care for the well-being of 1 billion people in 150 countries every day. Working at Essity is not just a career but a chance to make the world healthier, safer, and more hygienic. We innovate for good to break barriers and contribute to shaping a healthier future. At Essity, we have a people-first approach where every career is as unique as the individual. We empower employees to excel together and reach their full potential through a winning culture driven by a powerful purpose. Our performance-oriented environment motivates employees to think differently and embrace challenges so we can continue improving lives, every day through better hygiene and health. We provide a sustainable work-life based on flexibility for both employees and employers. We are committed to Diversity, Equity, and Inclusion in everything we do. It is the key to our success in creating an inclusive, collaborative, and caring company culture where you can be you with us. Our purpose of Breaking Barriers to Well-being, enables customers and consumers to lead fuller lives at all stages of life. Our leading global brands include TENA and Tork, and other strong brands such as Actimove, Cutimed, JOBST, Knix, Leukoplast, Libero, Libresse, Lotus, Modibodi, Nosotras, Saba, Tempo, TOM Organic and Zewa are sold in 150 countries.
I In 2024, Essity had net sales of approximately SEK 146bn (EUR 13bn) and employed 36,000 people. We are headquartered in Stockholm, Sweden and Essity is listed on Nasdaq Stockholm. If you want to join a company where dedication to people is powered by innovation, welcome to Essity!
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Commercial Systems Specialist datore di lavoro: Essity
Essity è un datore di lavoro eccezionale, offrendo un ambiente di lavoro collaborativo e aperto che valorizza ogni dipendente. Con opportunità di crescita professionale e un forte impegno per il benessere sociale e ambientale, lavorare come Digital Marketing Activation Manager in una delle nostre sedi europee ti permetterà di fare la differenza in un contesto dinamico e internazionale. Unisciti a noi per innovare e raggiungere risultati significativi insieme.
