Technical Sales Support Intern

About this opportunity

We are looking for a motivated Technical Sales Support Intern to join our team in Italy. In this role, you will support the technical and solution sales teams in activities related to customer opportunities, solution positioning and pre‑sales support. You will gain exposure to how technology solutions are presented, discussed and tailored to customer needs, working in close collaboration with sales, technical and delivery teams.

This internship is a great opportunity for someone interested in combining technology, business and customer engagement, while developing practical experience in a global technology company.

• Preparing customer presentations, solution materials and sales support documentation.
• Supporting the analysis of customer needs and helping connect them with Ericsson solutions and offerings.
• Contributing to the preparation of technical and commercial material for customer opportunities.
• Supporting market, customer and competitor analysis to strengthen sales positioning.
• Helping collect and organize inputs from different internal teams involved in pre‑sales and delivery activities.
• Supporting knowledge sharing across the team, including lessons learned, best practices and reusable materials.
• Learning how technical solutions are positioned and presented to customers in a clear, value‑oriented way.

This internship sits at the intersection of technology, sales and customer solutions. You will support experienced colleagues in preparing materials, structuring information, analyzing customer needs and contributing to the positioning of Ericsson solutions.

You will have the opportunity to understand how technical expertise supports business development, how customer requirements are translated into solution proposals, and how Ericsson positions itself as a technology leader in front of customers.

• Ongoing or recently completed university degree in Engineering, Telecommunications, Computer Science, or a related field.
• Interest in technology, digital solutions, sales support and customer engagement.
• Good analytical and organizational skills.
• Strong communication skills and ability to present information clearly.
• Curiosity, proactive attitude and willingness to learn.
• Ability to work with presentations, data, reports and digital tools.
• Good knowledge of English, both written and spoken.
• Good knowledge of Microsoft Office, especially PowerPoint and Excel.

During the internship, you will gain exposure to technical sales support, solution positioning, customer needs analysis, pre‑sales processes and value‑based communication. You will learn how technology, business requirements and customer expectations come together in the development of commercial opportunities.

At Ericsson, you will be part of a global technology company shaping the future of connectivity and digital transformation. You will work in an international and collaborative environment, learn from experienced professionals and build the foundations for your future career in technology, sales support, solution consulting or business development.

We provide a monthly internship reimbursement of €1.000 and meal vouchers valued at €9. This is an office‑based role requiring your attendance at the office five days per week, allowing you to fully integrate with our team, collaborate directly with colleagues, and experience our dynamic work environment firsthand.

Ericsson is proud to be an Equal Opportunity Employer. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team.