Overview
As a Subscription Renewals Sales Representative, you support customer retention and revenue growth in a defined territory. You work closely with cross-functional teams to renew multi-year subscriptions and uncover expansion opportunities. You will engage customers via calls, video, and email to demonstrate ongoing value and secure renewals. This hybrid Milan role blends relationship-building with data-driven insight to protect and expand customers’ Commvault investments.
Retribuzione / Benefits
- attractive compensation package
- Employee stock purchase plan (ESPP)
- Professional development
- Product training and career pathing
- Inclusive culture with Employee Resource Groups
Responsabilità
- Maintain ongoing communication with customers throughout the renewal cycle to reinforce value and satisfaction
- Scope renewal options aligned to current and future customer needs
- Identify and close upsell and cross-sell opportunities during renewal discussions
- Collaborate with Field Sales Account Executives, CSMs, Partners, and Distributors to ensure cohesive customer experiences
- Navigate challenging situations with professionalism and secure stakeholder buy-in
- Contribute to process improvement and innovation within a results-driven framework
- Execute post-meeting follow-ups to ensure customer satisfaction and deal closure
Requisiti fondamentali
- Minimum of 4 years’ experience in renewal sales or inside sales
- Self-starter with a consultative sales approach
- Proven ability to drive high transaction volumes and increase revenue
- Excellent verbal and written communication skills
- Results-driven with strong analytical and negotiation skills
- Collaborative, team-oriented mindset
- Experience with territory management, forecasting, and deal execution
- Experience with Salesforce (SFDC) is highly preferred
- Fluency in Italian/English (written and verbal) at professional business level
- Communication
- Resilience and persistence
- Relationship building
- Time management
- Adaptability
- Salesforce (SFDC)
