Business Development Manager, Italy

CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers.

We employ approximately 13,000 people and operate in 60 countries.

Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.

What does that mean for you?

You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner.

You’ll help change how goods get to market and contribute to global sustainability.

You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals.

And you can maximize your work-life balance and flexibility through our Hybrid Work Model.

Key Responsibilities

• Develop and implement comprehensive business development strategies to achieve growth targets, expanding CHEP’s market presence in key territories and sectors.
• Manage and grow a portfolio of strategic key accounts, leading negotiations, contract management, and fostering strong customer relationships for long-term revenue retention.
• Proactively identify and secure high-value new business opportunities through prospecting, networking, and relationship-building, ensuring a strong sales pipeline and conversion.
• Collaborate with cross-functional teams (Sales, Marketing, Operations, Customer Service) to design and deliver tailored solutions that meet customer needs and align with CHEP’s value proposition.
• Continuously monitor market trends, customer insights, and competitor activities to refine sales strategies, capitalize on growth opportunities, and enhance CHEP’s positioning.
• Lead the development and execution of joint business plans with strategic customers, driving sustainable growth, cost reduction, and enhanced supply chain efficiencies.
• Mentor and provide guidance to junior business development managers, fostering a high-performance, goal-oriented team culture.
• Prepare and present detailed business development reports, forecasts, and strategic updates to senior leadership, ensuring alignment with corporate goals and growth initiatives.
• About Pallecon

Pallecon is CHEP's reusable container solutions business.

While CHEP pallets help move finished products, Pallecon supports the beginning of the supply chain by providing reusable containers used to transport raw materials, ingredients and industrial products.

Operating across Europe, we help customers improve efficiency, sustainability and supply chain performance through a circular pooling model.

The Opportunity

We're looking for a commercially driven Business Development Manager to lead new business growth across Italy.

This is a genuine hunter role, focused on identifying opportunities, opening doors, building relationships, negotiating commercial agreements and winning profitable business.

You will own the entire customer journey—from prospecting and closing deals to supporting customer onboarding and expansion during the early stages of the relationship.

• What You'll Be Doing
• Develop and execute a territory growth strategy for Italy.
• Prospect and win new customers across targeted sectors.
• Lead complex commercial negotiations and RFQ/RFI processes.
• Build strong relationships with key decision-makers.
• Manage opportunities through the full sales cycle.
• Work closely with operations, customer service, sales and product teams.
• Drive profitable revenue growth and pipeline development.

Qualifications

• Fluent Italian and business-level English.
• Proven success in B2B business development.
• Strong hunting mentality and commercial drive.
• Experience in logistics, packaging, pooling, supply chain, manufacturing, food ingredients or related industries.
• Excellent negotiation, relationship-building and solution-selling skills.
• Self-starter mindset with the ability to work independently in a European team environment.
• Curiosity, resilience and adaptability to change.

Benefits

• Hunter scheme bonus paid quarterly.
• Level Quadro – CCNL Commercio.
• All CCNL provided benefits applicable to this level: Meal vouchers, Employee Assistance Programme (EAP), Option to participate in company share scheme, Life Insurance, Personal Accident Insurance.
• Remote type: Hybrid Remote.

Skills to Succeed

• Account Management, Adaptability, Building Rapport, Business Development, Commercial Sustainability, Customer Experience (CX), Customer Partnerships, Data Storytelling, Digital Customer Solutions (DCS), Empathy, Experimenting, Negotiation, Our Business, Relationship Management, Sales Communications, Taking Ownership, Teamwork, Understand Customers, Value Propositions.
• Equal Opportunity Employer

We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential.

This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

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