EMEA Demand and Supply Planner

We are seeking a member of the Supply Chain and Logistics team in charge of balancing the supply with the demand and sales within the EMEA region.

Manage inventory to support demand and sales and key performance indicators as service level and inventory targets.

For finished goods, liaise with business, service, worldwide internal and external suppliers, warehouses, logistics teams, customer service and other back-office functions.

For Parts, liaise with WW service parts planners, service engineering, internal and external suppliers, warehouses, logistics team, customer service and other back-office functions.

Focus on meeting customers and dealers’ expectations regarding supply of critical parts.

For finished goods

• Inventory management
• Build the appropriate level of inventory into the region to meet the business needs, customer service level and inventory goals
• Understand supply and demand risks and opportunities to forecast inventory level
• Participate to inventory performance reviews and document risks, opportunities and gaps
• Determine best replenishment process at item level and adapt it to market evolution (non stock, reorder point, takt, safety stock)
• Identify, track and share any deviation to plan (slow moving inventory, overstock and short dated products), understand the financial impact and take appropriate actions to avoid scrapping
• Achieve KPI : inventory and service levels and slow moving inventory
• Track products by serial number along the supply chain as requested
• Prepare the Sales and Operation Plan package
• Demand management
• Work closely with the business to understand sales forecast by product family
• Reconcile aggregate and item level demand forecast
• Monitor daily demand, allocate products to customer orders on a daily basis
• Provide availability dates
• Identify any availability risk, build recovery/contingency plans and communicate proactively to the business
• Track and measure sales forecast accuracy
• Supply management
• Build aggregate supply plans to support sales and inventory and service level targets
• Build item level replenishment plans
• Understand any supply constraint and include into aggregate and item level plans
• Reconcile aggregate and item level supply plans
• Track and measure internal and external suppliers’ performances
• Place and manage Purchase Orders (PO) to internal and external suppliers based on supply plan requirements

For Parts

• Expedite all priority service parts orders through entire Supply Chain process including any required approvals
• Understand any supply constraint and assist in prioritizing customer orders
• Own entire order process from demand to shipment
• Continuous communication to customers on estimated delivery dates and other potential changes to orders
• Work together with parts planners for purchase order placement (quantity required and method of shipment)
• Place emergency orders with internal and external suppliers
• Follow up on purchase orders placed and ensure they are received with priority at the regional warehouse
• New part set-up requests in business system
• Support new products launch, discontinuation, source of supply change
• Projects, continuous improvement
• Drive inventory and cycle time improvements
• Support new products launch, discontinuation, source of supply change
• Participate in projects impacting Supply Chain activities
• Focus on issues, identify root cause and build corrective and preventive
• actions plans
• Push repair/warranty processes with external vendors
• KEY/CRITICAL SKILLS & COMPETENCIES
• Demonstrated ability to work with business partners, understanding cultural, business and economic differences of the various countries
• Proven ability to work and influence outcomes in a multiple countries / sites environment
• Manage effectively the information flow with the key operational contacts, internal and external
• Resistant to stress. Ability to handle workload variation while keeping good relationships. Ability to define and manage priorities
• Effective negotiating skills
• Customer focused
• Rigorous, attention to detail
• Good problem-solving skills, seeking for root cause
• Effective communicator in both oral and written presentations
• Excellent analytical skills
• Efficient work management between daily routine activities, unplanned situations and projects
• REQUIRED EDUCATION & EXPERIENCE
• Certified Supply Chain specialist with 3-5 years in Supply Chain and/or operational Logistics functions experience
• Supply chain and Logistics degree and/or APICS certification preferred
• Experienced knowledge of Supply Chain processes, Demand, Supply and inventory management
• Good MS office skills, especially Excel, Power Point
• 2+ years of SAP Order To Cash experience desired
• Advanced level in English, ability to communicate effectively in multiple countries/sites environment

The position offers a permanent employment contract under the Italian National Collective Agreement (CCNL Terziario Distribuzione e Servizi).

The gross annual base salary ranges from 30K to 35K.