In sintesi
- Mansioni: Guida la qualità nella catena di fornitura italiana e collabora con vari team.
- Azienda: BAT, leader globale nel settore del tabacco con un focus sulla sostenibilità.
- Benefit: Bonus annuale, piani sanitari, equilibrio vita-lavoro e supporto per i trasporti.
- Altre informazioni: Ambiente dinamico con opportunità di crescita professionale.
- Perché questo lavoro: Fai la differenza migliorando la qualità dei prodotti e servizi per i consumatori.
- Qualifiche: Laurea in scienze o ingegneria e mentalità commerciale.
La retribuzione prevista è compresa tra 82800 - 101200 € per anno.
Overview
In this role you lead quality across the Italian supply chain, partnering with factories, customers, and functions to raise product and service quality.
You will implement quality processes, standards, and governance to reduce risks and drive improvements.
You’ll translate consumer feedback into actionable fixes and monitor end-to-end quality KPIs.
Your work supports global quality standards and cross-functional initiatives, contributing to BAT’s mission of a better tomorrow.
This is a hands-on, impact-focused role in a collaborative SEE Quality team.
- Retribuzione / Benefits
- annual performance bonus
- health plans
- work-life balance initiatives
- transportation support
- flexible holiday plan
- Meal Voucher/Canteen
- Responsabilità
- Lead continuous improvement initiatives across Italy EM with cross-functional stakeholders
- Ensure alignment with Above-Market Quality teams and elevate quality standards
- Identify gaps, drive improvement plans, escalate risks through governance
- Translate consumer feedback into actionable initiatives with Consumer Experience
- Track end-to-end quality KPIs across logistics, warehousing, distribution
- Manage quality incidents with structured investigations and data integrity
- Follow up on CAPAs and implement corrective actions
- Strengthen product and quality knowledge to ensure Global Quality Standards compliance
- Develop technical capabilities for robust quality assessments across the supply chain
- Promote operational excellence, accountability, and continuous innovation
- Ensure adherence to standards and policies across EMs and supply chain processes
- Support repacking quality control plans and reverse logistics; coordinate root-cause analysis
- Monitor environmental conditions to safeguard product integrity
- Coordinate data collection for root-cause analysis of consumer device issues
- Support Italy EM consumer complaint handling and resolve issues timely and effectively
- Requisiti fondamentali
- Degree level in science, applied science or engineering
- Commercial mindset with understanding of marketing principles and consumer needs
- Understanding of BAT products, factories, manufacturing processes, and quality processes
- Knowledge of consumer-centric quality management and supply chain principles
- Strong influencing, communication, presentation, and interpersonal skills
- Experience collaborating across functions/projects; familiarity with electronics advantageous
- Ability to adapt quickly and engage in cross-functional settings
- Influencing
- Communication
- Presentation
- Quality processes and governance (RQA, PI&T, P&HM, ISG)
- CAPA and problem solving (DRBU)
- Root cause analysis and corrective actions
Consumer & Supply Quality Manager in Latina datore di lavoro: British American Tobacco
Lavorare come Consumer & Supply Quality Manager in BAT offre un'opportunità unica di contribuire a standard di qualità globali in un ambiente collaborativo e innovativo. Con un forte focus sul miglioramento continuo e sulla soddisfazione del consumatore, i dipendenti beneficiano di un pacchetto retributivo competitivo che include bonus annuali, piani sanitari e iniziative per l'equilibrio tra vita professionale e privata. La cultura aziendale promuove la crescita professionale e il lavoro di squadra, rendendo BAT un datore di lavoro ideale per chi cerca un impatto significativo nel settore della qualità e della supply chain in Italia.
Dettagli di contatto:
Team di recruiting di British American Tobacco
