Physical Security Manager - Data Center

Job ID: 10463624 | Amazon Data Services Italy S. R. L.

Amazon Web Services (AWS) seeks a Data Center Security Manager (DSM) for our Milan-area data centers.

This role leads physical security operations across multiple sites, reporting directly to the Cluster Security Manager.

• Key Job Responsibilities
• Security Operations Management
• Manage on-site physical security operations for Data Centers
• Oversee access control systems, guard force operations, and vendor contracts
• Conduct risk assessments, security audits, and incident reporting
• Generate and analyze security metrics
• Implement and maintain CCTV monitoring systems and media security protocols
• Ensure protection of customer data through robust security measures
• Process and Policy Management
• Implement new security processes while maintaining compliance with Amazon policies
• Develop and execute security plans for special events
• Create evacuation procedures and emergency response protocols
• Establish benchmarks for security performance
• Design customized policies to meet internal and external regulations
• Relationship Management
• Build and maintain partnerships with internal teams (DC Engineering, DC Operations)
• Coordinate with external partners (Vendors, Emergency Services)
• Supervise security contractors and monitor their performance
• Collaborate with global security teams
• Project Management
• Deliver security projects within specified timelines and budgets
• Provide regular status updates to stakeholders
• Identify and address safety and security deficiencies
• Conduct data analysis to support risk assessments
• Travel to other geographic regions as required
• Basic Qualifications
• 5+ years in public or private security industry
• Corporate/Physical Security experience with a global company
• Proven track record in business continuity and operational security
• Experience writing and publishing security standards
• Technical Knowledge
• Strong working knowledge of physical security systems and components
• Expertise in security metrics and trend analysis
• Ability to develop and deliver security awareness training programs
• Understanding of crisis operations and risk management
• Experience in managing daily operations and strategic program planning
• Track record building international and cross-funcitonal relationships
• Ability to work independently and lead global teams
• Demonstrated project management capabilities
• Communication
• Strong written and verbal communication skills
• Confident presentation abilities at all organizational levels
• Experience in crisis communication
• High attention to detail and accuracy
• Problem‑Solving
• Ability to analyze technical requirements
• Strong decision‑making and prioritization skills
• Results‑oriented approach to challenges
• Experience in risk assessment and mitigation
• Other Requirements
• Valid driver’s license (must use personal vehicle between locations)
• Willingness to travel internationally
• Ability to work in an international environment
• Preferred Qualifications
• Legal & Investigative Expertise
• Comprehensive knowledge of investigative laws and practices
• Experience conducting security investigations
• Understanding of workplace safety regulations and compliance
• Technical Expertise
• Advanced knowledge of security technology, including access control systems, CCTV operations, identification systems, security applications
• Relevant security industry certifications
• Additional safety or security credentials
• Management Experience
• Proven vendor management experience
• Demonstrated decision‑making abilities in complex situations
• Technical Skills
• Proficiency with data gathering and analysis tools
• Ability to quickly adapt to new company systems
• Language & Communication
• Italian language proficiency (verbal and written)
• Strong cross‑cultural communication abilities

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