Manager, Sales Account Management , Large Customer Sales, amazon Ads

Job ID: 10490089 | Amazon Online Italy S.R.L.

Amazon Ads helps brands create experiences that delight customers and deliver meaningful results. With 300+ million worldwide customer accounts, and first-party insights based on shopping, streaming and browsing signals, brands can craft relevant campaigns that enhance customer experiences. Our solutions on Amazon.com , services like Twitch, IMDb T V, Alexa, Amazon Music, and partnerships with third-party publishers and exchanges make Amazon Ads the ultimate amplifier for brands to reach the right audiences in the right places, both on and off Amazon.

Amazon Ads is seeking a Manager for the Account Management Team in Milan for our Advertising business.

The person will manage a team composed Account Managers (AMs). You will be in charge of achieving the revenue targets and the other organizational goals.

We are seeking someone with proven business acumen, sales and people management skills who thrives in ambiguous situations and enjoys challenging revenue targets. You will possess analytical skills and will be a self-starter, able to find solutions without guidance.

Internally, this role will partner closely across a number of teams including Account Executives, Retail, Product, Tech and Creative. Externally, you will manage and coach the team to be strategic consultants for their clients and will support them in complex client negotiations with clients and agencies.

You will leverage your experience and judgment to define organizational strategy, processes, tools, and incentives to maximize ROI and accelerate growth. You will drive execution of team strategy, ensuring that your team is consistently delivering measurable results in advertiser satisfaction, YoY revenue growth, renewal rates and other operational quality metrics.

Key job responsibilities

• Manage and work with the team to achieve revenue targets
• Manage and work with the team to achieve other organization's goals
• Dive deep into client needs, gather their feedback, identify and drive solutions to improve their advertising experience with Amazon Advertising
• Develop the team sales skills, business acumen and ability to generate innovative and challenging insights
• Engage with clients supporting your team during negotiations
• Engage with Amazon Advertising’s leadership team and product/platform leadership to represent business results and advocate for customer needs;
• Hire and develop a world‑class team
• Conduct resource management, capacity planning and account allocation

The applicable collective agreement for this role is CBA for employees of Telecommunication Sector. The position is classified at level Quadro or above, depending on the candidate’s skills, competences and experience.

Basic Qualifications

• Experience using data and metrics to determine and drive improvements
• Experience in analytical tasks or projects, working with data
• Experience driving internal cross-team collaboration
• Knowledge of Microsoft Office products and applications at an advanced level
• Experience communicating with a wide range of stakeholders, including colleagues and leadership, or experience managing teams
• Experience managing multiple competing priorities simultaneously and driving goals to completion
• Speak, write, and read fluently in Italian and English at C1 level or above
• Proven experience in digital advertising or client facing roles, with experience in people management
• Strong negotiating skills and ability to influence internal and external stakeholders
• An ability to deal with ambiguity. Can deliver results and drive change in loosely defined situations.
• Superior verbal and written communication skills as demonstrated by experience
• Proven record of attracting, retaining and growing talents

Preferred Qualifications

• MBA
• Previous people management experience in the industry

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The minimum gross base salary for this position is listed below. The base salary listed corresponds to working on a full-time basis. For part‑time hours, the salary will be pro‑rated.

Amazon reserves the right to offer a higher salary and/or level, depending on the candidate's skills, competencies, and experience. Amazon's package may include a sign on payment and sales incentives. In addition, the candidate may be eligible to participate in a restricted stock unit scheme operated independently by Amazon.com Inc. in USA.

Your recruiting team will share final salary and any restricted stock unit scheme if applicable, depending on skills and requirements.

In addition to statutory benefits and those applicable to the relevant CBA, company supplementary benefits may apply subject to further terms.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

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