Assistant Housekeeping Manager

Assistant Housekeeping Manager

Contract Type

Long season / Permanent contract

Start Date

As soon as possible

Required Experience

Minimum 2⁄3 years in a similar supervisory role within luxury hospitality, with verifiable references.

Location

Venice, Italy

Benefits

• Corporate welfare program
• Mission
• Support the Housekeeping Manager in ensuring the highest standards of cleanliness, presentation, and maintenance throughout all guest rooms and public areas.
• Supervise and motivate the Housekeeping team, ensuring operational efficiency and exceptional service in line with Airelles standards.
• Contribute to creating an immaculate, elegant, and welcoming environment that exceeds guest expectations.
• Ensure compliance with company procedures, health and safety regulations, and quality standards.
• Actively contribute to guest satisfaction by delivering a flawless housekeeping experience.

Key Responsibilities

• Assist the Housekeeping Manager in the daily management and coordination of the Housekeeping department.
• Supervise Room Attendants, House Porters, Laundry, and Public Area teams, ensuring productivity and service excellence.
• Conduct regular inspections of guest rooms, suites, public areas, and back-of-house spaces to ensure they meet luxury hospitality standards.
• Monitor room readiness and collaborate closely with Front Office to optimize room availability and guest arrivals.
• Support the recruitment, onboarding, training, coaching, and performance evaluation of Housekeeping team members.
• Ensure appropriate stock levels of linen, amenities, cleaning supplies, and guest products, reporting any replenishment needs.
• Handle guest requests and resolve housekeeping-related concerns promptly, professionally, and discreetly.
• Promote compliance with health, safety, hygiene, and company operating procedures.
• Assist in preparing departmental schedules, reports, inventories, and operational documentation.
• Foster effective communication and collaboration with all hotel departments to ensure a seamless guest experience.
• About Airelles

Joining Airelles means entering a world of exception.

We create extraordinary experiences for our guests in remarkable historic properties, making every moment rare and unforgettable.

Airelles is distinguished by bespoke service, where every gesture matters. From the warmest welcome to the smallest detail, we pursue excellence with generosity and passion.

You are at the heart of what makes our Maisons magical, helping to write the story of Airelles every day.

All applications must include authorization for the processing of personal data in accordance with EU Regulation No. 2016⁄679 (GDPR).

Personal data will be used exclusively for the ongoing recruitment process.

This job opportunity is open to candidates of all genders in accordance with Italian Laws 903⁄77 and 125⁄91.

About You

Desired Profile

Joining our team means embracing a career where personalized service, attention to detail, and operational excellence are at the core of everything we do.

Beyond technical skills, we are looking for personalities who embody Airelles’ values: passion, authenticity, creativity, and an entrepreneurial spirit.

• Minimum 2⁄3 years of experience as an Assistant Housekeeping Manager, Housekeeping Supervisor, or similar role in a luxury hotel or upscale hospitality environment.
• Strong knowledge of luxury housekeeping standards, cleaning procedures, and quality control.
• Excellent leadership, organizational, and team management skills.
• Strong attention to detail and commitment to maintaining the highest standards of cleanliness and presentation.
• Excellent communication, interpersonal, and problem-solving abilities.
• Ability to work efficiently under pressure while managing multiple priorities.
• Sound knowledge of health, safety, hygiene, and housekeeping best practices.
• Proficiency in Microsoft Office and housekeeping management systems is considered an advantage.
• Fluency in Italian and English is required; knowledge of additional languages is a plus.
• Flexibility and availability to work shifts, including weekends and public holidays, as required.