Human Resources Officer

Africa Specialty Risks Ltd (ASR) is a specialty (re)insurer focusing on risks located primarily in Africa, Middle East and developing markets, across all specialty lines of business.

ASR also has a syndicate at Lloyd's in London and South Africa as well as Lloyd’s service companies in the UK, DIFC, Mauritius and Casablanca.

Africa Specialty Risks (ASR) is enabling sustainable economic development by fulfilling unmet insurance needs.

Our platform provides local underwriting expertise, an unparalleled distribution network and access to global capacity.

Founded in the heart of Africa and with offices across the continent and the Middle East, we provide regional market knowledge, data insights, and technical proficiency for capital partners who are looking to increase their presence in growth markets.

We also participate on each and every risk we underwrite with balance sheets in Bermuda, Mauritius and through Syndicate 2454 at Lloyd’s.

ASR is committed to accelerating business growth by providing customised service and innovative insurance products to enable development.

Role Purpose

The HR Officer in Mauritius is part of a global team and has an impact on the global HR function.

This role manages payroll, administers our benefits offering, and supports the HR team across ER issues in Mauritius and South Africa.

• Role Responsibilities
• Payroll Administration
• Prepare and process monthly payrolls (from cradle to grave), accurately and on time, across all the ASR offices.
• Maintain payroll records, internal files, and HRIS records accurately.

Benefits Administration

• Administer employee benefits across all ASR including but not limited to: Medical insurance, Pension schemes, Risk benefits, Employee welfare programs.
• Assist employees with benefits enrolment, termination and claims.
• Liaise with external providers and insurance companies.
• Monitor benefits usage and recommend improvements where necessary.
• Ensure that benefits are appropriately communicated internally, and ASR colleagues know what is available to them and how to access their benefits.
• Assist the HR Director with benefits renewal process including production of the relevant data, liaising with Brokers… etc.
• HR Operations & Compliance
• Maintain accurate employee files and HR databases.
• Prepare HR documentation.
• Support audits.
• Handle employee queries related to payroll, leave, and benefits globally, and primarily within Mauritius & South Africa.
• Maintain confidentiality of employee and payroll information.
• Lead ER matters (e. g. PIP, probationary period extension, dismissals) within Mauritius & South Africa.
• Produce the monthly office attendance reports, and raise poor attendance accordingly with the relevant managers.
• Reporting & Administration
• Assist in HR projects and employee engagement initiatives.
• Assist with the good housekeeping of the HR department (e. g. maintaining accurate records, employee handbooks, extracting data from the HRIS).
• Acting as a gatekeeper for the HR Director, fielding queries and directing colleagues appropriately.
• Participate in process improvement and HR system updates.
• Any other duties reasonably requested by your manager.

Skills & Experience

Essential

• Experience in HR payroll / HR administration.
• Proficiency in MS Office applications.
• High level of attention to detail and accuracy.
• Excellent communication (French & English) and interpersonal skills.
• Experience of Corporate Services and multicultural working environments.
• #J-18808-Ljbffr