Field Service Engineer

Noi di ABB aiutiamo le industrie a operare in modo più snello e pulito, e ogni persona qui contribuisce a rendere possibile tutto questo. Avrai la possibilità di assumere un ruolo di leadership, sarai supportato nella tua crescita e sarai orgoglioso dell’impatto che creeremo insieme. Unisciti a noi per contribuire a far funzionare ciò che fa funzionare il mondo.

Questa posizione risponde a Service Operations Manager.

In this role, you will have the opportunity to execute service work with low to medium complexity as per work instructions and in accordance with ABB standard processes, quality standards, and safety guidelines. Each day, you will plan and execute work with a first-time right approach with customers. You will also showcase your expertise by displaying a clear sense of urgency and care in your area of responsibility.

This role is contributing to the Motion Service business area (Drives – Medium Voltage) in Italy. Main stakeholders are customers, service teams, project managers and technical support functions.

• Working with the customer (while on-site) to identify opportunities to improve operations and eliminate pain points.
• Performing field service tasks on medium voltage drives, identifying technical issues, and carrying out analysis both remotely and on-site.
• Executing installation, commissioning, maintenance, and troubleshooting activities on medium voltage drives.
• Preparing material lists needed for service activities and ensuring all materials, parts, and equipment are available and compliant with quality standards.
• Troubleshooting equipment and process failures, proposing corrective actions, and making recommendations to prevent recurrence.
• Delivering service interventions with a first-time right approach, ensuring timely and high-quality execution.
• Preparing service reports and technical documentation to be validated by the customer.
• Operating in full compliance with ABB safety policies and customer requirements.
• Traveling frequently across Italy and abroad for service activities and training.

• You enjoy working with electrical equipment, drives, and field service activities in the industrial and energy sector.
• You have experience or knowledge in testing, maintenance, or service in electrical environments (inverters, electrical motors, protection systems, power supplies, exciters).
• You are highly skilled in troubleshooting and problem-solving within industrial electrical systems.
• You are passionate about technical problem solving, teamwork, and delivering high-quality service.
• Degree or technical diploma in Electrical, Electrotechnical (or equivalent experience).
• You are at ease communicating in Italian and English (both written and spoken).
• Availability to travel frequently in Italy and abroad.

As part of our commitment to transparency, we want to share the compensation details for this position: Applicable CBA: Metalmeccanico. Minimum annual salary: €39.000. Variable Pay: Eligible for Company Productivity Bonus. The offer will be tailored based on your role location, experience, skills and qualifications, internal market positioning and alignment with ABB internal standards.

• Flexible working hours, hybrid work options, and a strong focus on work-life integration and Wellbeing support for employees and their families.
• Welfare plan with a wide range of personalized services.
• Canteen or meal vouchers provided.
• Company Car as per local policy.

ABB Motion Services helps customers around the globe by maximizing uptime, extending product life cycle, and enhancing the performance and energy efficiency of electrical motion solutions. We enable innovation and success through digitalization by securely connecting and monitoring our customers’ motors and drives, increasing operational uptime, and improving efficiency. We make the difference for our customers and partners every day by keeping their operations running profitably, safely and reliably.

Costruire un futuro più pulito e intelligente richiede ogni tipo di mente: i curiosi, i coraggiosi e i creativi. Per questo accogliamo persone da ogni percorso e con ogni esperienza.

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